Terra Tech Surfaces

Eric Maki of Terra Tech Surfaces cut quoting time by 90% and doubled his win rate with Bolster. By replacing rigid takeoff tools with dynamic estimates and streamlined work orders, he scaled into full remodels and expanded his reach, without slowing down.

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How Terra Tech Surfaces Doubled Its Win Rate and Scaled Beyond Bathrooms with Bolster

When Eric Maki launched Terra Tech Surfaces, he set out to do more than just remodel bathrooms—he wanted to bring premium sintered stone shower systems into the mainstream. But as demand grew, Eric found himself bogged down by the same problem many contractors face: too much manual quoting, not enough time to win jobs.

“We were missing leads because we were so busy doing the work that we couldn’t quote fast enough. Now I can fire off a detailed estimate in 15 minutes—what used to take me hours.”

The Problem: Speed, Scalability, and Profit Control

Before Bolster, Eric’s process relied heavily on a takeoff software that wasn’t built for speed or flexibility. Each new variation—whether a change in color, finish, or product type—meant sending a brand-new quote to the client. It was time-consuming and slowed his response rate. And when you're quoting custom materials across multiple states with subcontractors and independent reps, every delay costs you.

“We were losing out because I just didn’t have time to quote fast. It’s not that I didn’t want to—it was that I couldn’t.”

Eric needed a platform that could streamline his workflows, empower his reps, and maintain healthy margins, without adding more complexity to his business.

The Solution: Bolster’s Assembly-Based Quoting and Subcontractor Tools

Bolster gave Eric everything he was missing—and more.

He started by building product assemblies for his sintered stone and solid surface shower systems, complete with variations in size, color, and finish. With the selector tool, customers could now choose their finishes and configurations instantly, with prices updating in real time.

“We used Bolster’s variation tool to let customers toggle between matte and polished finishes or different shower pan sizes—all within a single estimate.”

Using Bolster’s Work Order feature, Eric can now split quotes between multiple subcontractors in seconds. If a subcontractor only wants to take on part of a job, Eric generates a work order with just those line items—ensuring he always stays on budget.

“A sub asked, ‘What’s my payout?’ I pulled up Bolster and gave them an exact number in 30 seconds. It’s that fast.”

The Results: Doubling Win Rate, Expanding Scope, and Scaling Nationwide

Since adopting Bolster, Terra Tech has:

  • Doubled its win rate in just four months
  • Expanded from bathrooms to kitchens and full remodels
  • Enabled quoting and sales in multiple cities with independent reps
  • Protected margins with accurate, real-time cost tracking
  • Cut quoting time by up to 90%
“We originally bought Bolster just for bathrooms. But now I’m quoting kitchens, granite countertops, and full-home projects—because once you have assemblies built, it’s easy.”

What started as a bathroom-specific business is now a rapidly growing remodeler competing with national brands like Onyx—offering a premium product at a non-premium price.

And with Bolster’s payment and CRM features, Eric now invoices faster, gets paid faster (usually in under 2 days), and tracks everything from his phone. The platform even auto-calculates labor scheduling based on job cost—saving him hours in project planning.

“Bolster has probably saved me more time and helped me close more jobs than any tool I’ve used. It’s hands down the best general contracting software I’ve seen.”

What’s Next for Terra Tech Surfaces?

Eric is now building out more complex product offerings using Bolster’s selector tools and is working closely with the Bolster team to streamline importing pricing data for future scale.

“You’re only limited by your imagination. Once you understand Bolster, you realize how much is possible.”

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